Custom Brand Media
Frequently asked questions
What's it like to work with Tide & Two?
Transparent, personable, honest, responsive, and straight forward. We're here to create a clean look for your brand, increase your sales, and collaborate with you along the way to we are representing a brands in a way that is right for YOU.
What services do you offer?
We offer retail and professional-quality media services. Our media and advertising services are free to our retail partners at our discretion.
For specific media requests from our partners and new collaborators, choose which option fits your media needs from our Media Packages and A La Carte selection.
How do I get started with retail?
Getting started is simple. Submit your application and we will guide you through the rest to make onboarding as simple as possible.
What makes you different?
Our goal is to help small ocean brands receive the visibility and increased sales they deserve. It’s difficult for buyers to find the hidden gem brands that are most worth purchasing, since the market is so oversaturated by big brands. We have created the one-stop-shop to buy from multiple small brands a one convenient location.
We want to help both the Brands and the Customers!
How can I contact you?
You can reach us anytime via our contact page or email thetides@tideandtwo.com
We will get back to you within 48 hours.
What is your pricing model?
We offer flexible pricing to fit everyone’s budget.
RETAIL : Our applications are completely free and we keep our margin’s LOW because the goal is to help boost your business and increase sales through an additional platform, not decrease profits.
MEDIA: We offer low-cost “a la carte” options to fit everyone budget, and subsidized package options. Our prices are designed to be affordable for every business at any level.
What is included in your price margin?
We provide ongoing advertisement, media creation (which you are free to use on your own platforms), payment processing management, order management, customer service, and more!
How are purchases processed once we sell through Tide & Two retail?
All you need to do is ship and we will handle the rest!
We notify you promptly after each order (via email, Shopify, or 3rd party app of your choice), you will ship, and we will provide payment to you.
Can I continue selling my products through my own channels if I start retailing through Tide & Two?
Yes, and we encourage you to do so! Tide & Two is built to be a secondary sales channel for brands.
Do I own the media I purchase through Tide & Two?
No, but you will receive a licensing agreement to be able to use the media on your platforms. We only ask that you tag/credit us for visibility, but it is not a requirement.
Tide & Two reserves the right to use the media created for our platforms as well and will credit your brand where applicable.
Can I use media purchased through Tide & Two for printed advertising (billboards, newspapers, magazines, signs, etc.)?
With our consent, yes. Simply send an email to thetides@tideandtwo.com with a mock-up of what the print will look like for approval.
What if my items don't pass the quality testing phase of the retail application after I ship my items to the Tide & Two team?
We keep the items as a form of deposit for retail partnerships to avoid abuse of the application process in exchange for free media, since applications are free and free shipping label is also provided with each application.
How long does it take to receive my completed media package?
Since Tide & Two specializes in destination media, we keep an up-to-date trip calendar of our upcoming media retreats on our website. You will receive media back 1-3 weeks after the end date of our most upcoming retreat of when your items are received to our Headquarter Offices.